Terms of sale
By placing an order with TEMPUS, you agree to the following terms and conditions. Please read them carefully.
Product Fulfillment
All TEMPUS products are held in inventory and shipped directly from our warehouse in France. This allows us to provide faster processing, better quality control, and a reliable customer experience.
Order Processing & Fulfillment
Orders are typically processed and shipped within 24 to 48 hours after payment is confirmed (excluding weekends and holidays).
Once your order has shipped, you will receive a tracking number via email.
Please note that shipping times may vary based on your location and the shipping provider.
Returns & Refunds
You may return or exchange any item within 14 days of delivery, provided that:
-
The product is unused, unworn, and in its original condition
-
All tags and original packaging are included
If the item is defective or an error was made in fulfilling your order, you may be eligible for a full refund.
For complete details, please refer to our [Return & Refund Policy].
Shipping Costs
Customers are responsible for all return or exchange shipping fees, unless:
-
The item is defective, or
-
The return is due to a TEMPUS fulfillment error
Order Accuracy
Please ensure that all shipping information and product selections (including size, color, and quantity) are accurate before completing your purchase.
TEMPUS is not responsible for delays or failed deliveries due to incorrect information provided at checkout.
Changes & Updates
TEMPUS reserves the right to update or modify these Terms of Sale at any time. Changes will be posted on this page and will apply to future orders.
